| Tripartite Forum
1999 |
| The Policy Adenda on
Promotion of Services |
| 14 January 1999 |
The ideas listed in this catalogue
reflect a point of view or an opinion rather than a description or a matter of fact.
Where possible, the authors of the ideas are
identified. The following codes have been used to indicate the sessions from where the
ideas come:
A Competition policy
B Quality of life sectors
C Innovation and technology
D Making non-traded sectors tradeable
F Dinner Forum
P Post-forum comments
Competition and liberalisation
Competition policy
- There should be a competition law. Previously, the Consumer
Councils proposal was over-encompassing and excessively intrusive. There should be a
middle ground, a sensible and comprehensive competition policy, with a form of
office of fair trading to cover not only consumer interests, but also business
interests. Anti-competitive practices such as price fixing and collusive agreements by
competing producers, bid rigging, and any action that is aimed at market monopolisation,
should be outlawed. Quality control is a major problem in Hong Kong and should also be
covered.
- The main issue for consumers and businesses is transparency of the
market and of rules. The Consumer Council has called for, a general competition law to be
introduced into Hong Kong, and a general competition regulator, not so much to intervene
but to enhance transparency of the rules and of the market.
- The purpose of the competitive policy is not to lower property
prices or wages for their own sake. Despite the reportedly high costs, the Hong Kong
market is still very freely competitive.
- International, reputable think tanks such as the US Heritage
Foundation have held Hong Kong as the most competitive economy. One reason is that there
is no comprehensive competition law.
- The Competition Policy Advisory Group (COMPAG) will in future
allow other parties, such as the Consumer Council, to make presentations directly to them,
not just written submission as at the moment.
- A consumer need not be a shopper in a retail mall. A consumer can
be a company that is buying services. One of the problems for the Consumer Council has
been that it is enfranchised only to represent the retail shopper, and not the company as
consumer.
Competition
- Competition should be a win-win situation. It should be a win for
the consumer, in terms of better value for money, and it should be a win for the service
provider as well, in terms of more profit.
- Competition is not always about profits. Another dimension is
quality competition. In some cases, such as airlines, cut-throat competition may threaten
safety. Here some kind of price regulation and opening up to quality competition may be
more appropriate.
- While some anti-competitive behaviour may be fostered by business
and condoned by Government, public pressure may sometimes reinforce some anti-competitive
practices, such as the public pressure against lowering wages.
- From a global perspective, competition should be balanced with
economies of scale. There are advantages in centralisation and mergers and acquisitions,
to take advantage of the economies of size, for Hong Kong to be competitive globally. That
does not necessarily mean one company. It could be achieved by many companies taking a
coordinated approach towards the market, price, profits etc., with suitable promotion and
initiatives from Government.
- We should look at competition not just internally but from a more
macro perspective. Shenzhen has been emerging as a very keen competitor to Hong Kong, with
thousands of people moving across Lo Wu every day to shop, to seek service of different
types.
Competitiveness and cost of business
- Another solution in an increasingly competitive market is
economies of scope, emphasising on flexibility, range of choices and innovative products.
There should be a change of philosophy from efficiency to effectiveness, i.e. achieving
set goals. This may mean increasing rather than decreasing resources, especially in
innovative talent.
- Some cities in the region are already doing studies on how to make
their cities to be more competitive in the 21st century. Apart from thinking
about how to make us more competitive, it is also important to find out what other cities
are doing to increase their competitiveness in the future.
- A clear vision will enable the government to articulate a long
term strategy internally and externally, to involve stakeholders in planning and to
establish an implementation plan. Singapores experience in high technology
entrepreneurship is worth studying.
- The SME issues should receive more attention in relation to
formulating policy for local economic and employment. There is a need for a policy in the
industrial sector to enable the small and medium enterprise to sustain their worldwide
competitiveness.
- Compared with other competing economies, cost in Hong Kong whether
land, rents or wages are still very high even though they have already come down. Some of
these may be due to monopolies or cartels holding up costs by being not as efficient. The
way to be more competitive is to bring these costs down. Accordingly, the Government
should re-examine its own salary structure.
- The legal system here is fair and impartial, but it is also very
expensive and very slow. The cost to the taxpayer of the legal infrastructure sometimes
seems way out of proportion to the benefit of the result achieved.
- Although rents were expensive historically they have come down
considerably and today, our rents are no higher than Tokyo or Singapore.
Monopolies and cartels
- Hong Kongs domestic services economy is full of cartelised,
arrangements, exclusive distribution arrangements, retail price maintenance arrangements,
exclusive criteria for professional services, schemes of control and so on.
- Sometimes monopolies could be beneficial. Sometimes firms have to
be given some monopoly powers as incentive for them to innovate. For example, exclusive
dealership may provide incentive to promote products. Likewise, making tie-in sale illegal
may be an overkill and may create an anti-business environment.
- Competition and competition policy should be stressed in the
larger context, because a big part of our services is addressed to other businesses some
of which is outside Hong Kong. Even if there are local cartels they will be competing with
the world. To that extent, one need not be too worried about cartels because their
cartelistic power will be eroded over time, through international competition in the
global economy.
- There may be natural monopolies or monopolies that result from
certain Government regulation or protection. If these companies are forced to open up,
they should be duly compensated to safeguard private property rights and contractual
obligations. Taking away rights of a company would be tyranny and not freedom of choice in
a market economy.
- The Governments sanction of the banking and legal cartels
Hong Kong is hard to justify. It was time the SAR Government broke up this cartel. On the
deposit side, the anti-competitive interest rate caps should be removed, as proposed by a
recent consultancy study commissioned by the HKMA. On the lending side, collective rate
determination should be banned. The market can be relied upon to set the lead lending
rates if there is sufficient competition.
- Contrary to common belief, there is no cartel with regard to
lending rates. There is a best lending rate as reference point, but what people actually
pay is usually a margin over that, which depends on matters of credit, credit worthiness
and repayment rates, etc. On the deposit side, the consequence of complete deregulation of
will be that people with larger amounts of money will get paid more interest and people
with smaller amounts of money will probably get paid no interest at all. The Interest Rate
Agreement has some measure of wealth transfer from large depositors to small depositors,
as well as to protect the general charges-free banking in Hong Kong.
Government, deregulation and commercialisation
- Government will buy more services from outside rather than trying
to provide them directly in-house. It has taken steps in this direction, in printing and
IT procurement, care and attention for the elderly, for instance, as a means to gain
efficiency.
- The Hong Kong government should speed up privatisation,
commercialisation and outsourcing, and allowing competition in municipal services such as
mail delivery, utilities, port management and education.
- There is little competition in utilities sector like gas, water
and power. In terms of water, the Government is the sole provider and the leakage rate in
Hong Kong is one of the highest in Asia. The advantage of competition is these areas will
be increasing efficiency and lower costs to business and consumers.
- Government is also itself an economic player. Why should
government want to be more competitive through commercialisation and privatisation, if
unlike businesses governments bottomline is not profit.
- The Hong Kong Post Office has made tremendous strides in
commercialising and marketing their services over the past few years. But maybe they can
go further.
- Legalising gambling will generate a lot of resources to fill the
government coffers, as well as, through cross subsidising, many other activities such as
arts and culture that enrich the quality of life.
- Singapore already allows Internet casinos on the aeroplanes, so
Hong Kong should likewise consider deregulating gambling.
Opening of professional sectors
- The range of professional services in education, legal, accounting
and health care are traditionally addressed towards a local clientele. Their entrenched
positions may, however, be inconsistent with international trade and WTO rules. Their
costs are also becoming an important issue for consumers as well as businesses. Government
policy relating to these sectors should focus on the globalisation aspect, which is
towards liberalisation.
- For some professions the entry restrictions are quite high, and
arguably designed to reduce competition more than to insure standards. Competition will
have to be enhanced if Hong Kong is to be at the cutting edge in these quality of life
sectors.
- On the openness of the professions like medical and lawyers, Hong
Kong professionals have a close-door mentality which one should be critical of. Our
professions should be open and other professionals not prevented from coming to Hong Kong.
- Lawyers charges are pretty heavy and exorbitant, and they should
be lower. One way to do this is to consider fusion between barristers and solicitors.
- Mechanisms should be developed to allow professionals who have
achieved accreditation in the OECD countries to carry out their practice here on as close
to an even footing as possible with locally accredited professionals. This includes
medical, legal, engineering, and architecture professionals.
Other sectors
- The role of the broadcasting regulator is to open up the market
and offer more programme choice to viewers, but not to decide whether or not business
propositions are profitable, which the investors would have to decide for themselves.
- In the area of telecommunication, more competition does not
actually undermine the need for regulation. In fact, on the contrary, it actually
increased it.
- In areas like software, companies do not have the economies of
scale to compete in the global market and the only way to survive in that competitive
environment is if they enter alliances with the international giants. Government has a
role to make Hong Kong conducive to those kind of developments.
- The issue of parallel imports is a thorn in Hong Kongs side,
an obvious contradiction in policy that needs to be re-thought.
- Enhancing productivity is something both government and the
private sector should look into and try to improve, such as modernising the salary payment
system to staff.
- The universities should cooperate with, rather than enter into
unfair competition with the IT industry.
- Hong Kong should adopt policies to ensure as many flights from as
many locations reach Hong Kong as frequently as possible, serving tourists, business
people, and cargo needs. This means liberalising the air travel industry, allowing foreign
carriers onward rights, and the adoption of a more liberal air services
agreement between Hong Kong and the United States.
Quality of Life
Heathcare and internationalisation
- In future the attention in medical technologies and investment
will be increasingly more on the psychological, in addition to physical, well being.
Patients should be provided with more informed choices and the decisions of medicine and
medical treatments must in future reside much more with the patients and the individual.
- Foreign clients could be brought here for our healthcare services.
The Hospital Authority has a lot of expertise which it can internationalise, by packaging
it and selling to wealthy clients in Asia and even Eastern Europe.
- Hong Kong has much expertise in traditional Chinese medicine but
it has not yet been packaged in a commercial sense, to sufficiently high standards, to be
internationalised. Before we can internationalise it, we must get our own house in order
first, locally.
- The taxpayer subsidy in Hong Kong today for medical treatment is
too high and should be reduced. The reduced subsidy could be extended also to include
foreign patients, in the belief that the goodwill and the ancillary benefits would
outweigh the cost.
Arts and culture
- Other than being aimed to the people of Hong Kong, arts and
culture can also play a role in advancing Hong Kong as a tourism destination.
- To stay competitive in the arts, the customer is the key. Arts
should not develop into a new elitism of understanding incomprehensible to
most people.
- The government re-organization which will be taking place over the
next year or so will provide an opportunity to enhance our cultural sector and preserve a
balance between promoting our own Chinese culture and developing the international
cultural perspective.
- The challenge of the arts is one of venue. There are no suitable
venues for large international events. The venues that we have are under the control of
the Urban Council who tend to focus on local rather than international events. Moreover,
it is an embarrassment to Hong Kong not to have a multi-purpose opera house. The
reclamation should provide an opportunity.
- Hong Kong is not up to the standard of London, New York, Sydney
and Tokyo yet in terms of adequate supplies of theatres and venues to attract high quality
entertainers. Hong Kong already has some facilities like the Government Stadium and the
Cultural Centre, but they are not readily available. The Urban Councils policy of
limiting usage to three months maximum is one that needs re-addressing if we are to
attract high quality productions such as The Phantom of the Opera or Les
Miserables.
- The existing institutional framework, in terms of venue ownership,
management, availability of expertise and the way the public sector is involved in the
actual presentation of arts and culture programmes, does not encourage the private sector
to be involved in making Hong Kong the leading arts and cultural centre of Asia. This
whole business sector may need to be reviewed comprehensively, to remove anti-competition
impediments, to establish a more attractive business environment, and to encourage top
quality performances and professional expertise to be exported.
Financing the quality of life sectors
- There may be scope towards privatizing some services and
introducing user pays principle, especially for government services. If the underlying
demand can be identified better, some arts and entertainment programs may be viable on
their own on a commercial basis. That means adopting the user-pay principle and not having
to provide out of tax payers money.
- In no country in the world can arts and culture be totally
standalone with ticket sales or sponsorship.
- The question with the health sector is whether the heavily
subsidized public medical system can continue to be supported by a very low and narrow tax
base. There needs to be a collective appreciation that something needs to be done, such as
on user fees, or on some form of medical insurance, to ensure that people in Hong Kong are
covered.
- We need to think about a completely new tax, a goods and services
tax.
- A win-win solution can be created by allowing investors to have
profitable investments on the other hand and take care of infrastructure developments
including culture, tourism, hotel, art, museum, theatre, etc on the other. One possibility
is to grant land to developers with such incentive.
- Embracing community facilities into private sector development
will also entail a cost. However the facilities are built, there still is a price to be
paid.
Environment
- Environment is also a key issue upon which companies and
individuals make decisions. Businesses suffer from sickness among their staff due to
pollution-induced illnesses. It is reducing the productivity of the people.
- Hong Kong has much natural beauty. It must not be spoiled by
allowing encroachment upon our country parks. It must not be spoiled by air pollution.
There should be a clear statement about the air pollution, whether it is locally generated
or exported from Guangdong.
- The plan to phase out diesel vehicles in five years is too long.
Hong Kong should deal with it not in five years, but in two years or less.
- It would seem a very simple procedure not to allow re-registration
if the vehicle cannot pass the annual test.
- Much of the problem may lie in Guangdong so Hong Kong needs to act
collectively to tackle the problem across the boundary. There should be intense lobbying
with Beijing or Guangzhou for action to be taken. Financial assistance could be justified.
- We cannot blame what is happening over the border for our air
pollution in the streets which are caused mainly by vehicle exhausts.
- Pollution is a visible problem but there are also others, such as
food poisoning, new virus strains, etc, where the impact on health may be even greater. We
should target these that really influence health first.
- The economic impacts (costs and benefits) of pollution and
environmental improvement measures should be rigorously studied.
Tourism
- For whatever indirect tax introduced part of it can be spent on
promoting toursim and enriching Hong Kong as a tourism centre.
- Compared with other cities, Hong Kong is less welcoming to the
tourists. We should make it more comfortable for tourists to move around the city, such as
through improving the signage system in transport information.
- An important aspect in the communitys collection action to
benefit the tourism sector is for the community to be more courteous, to make visitors
feel welcomed.
- When introducing new concepts like Disney World, one has to also
consider how far this is compatible with the ambiance of Hong Kong; if it will change the
character of Hong Kong, or will it just be duplicating other places without making use of
our strength.
- The outdated viewpoint of the Security Wing of the Hong Kong
Police in regard to visitors from Russia and the Middle East is a regulatory overkill, and
is discouraging visitors and damaging for our tourism industry.
Quality of life and competitiveness
- Metropolitan centres that wish to attract professionals
increasingly compete against each other in terms of quality of life. In this respect Hong
Kong does not measure up as well as some other centres in the region, particularly Sydney
and Singapore. There is a need to improve quality of life to make it a competitive weapon
for Hong Kong, but this requires collective action from government and the community, who
will need to override special interests. As government has a much larger say over quality
of life sectors, costing the quality of life sectors implies makes government the
entrepreneur.
- It should not be left to the government to tackle every single
interest group on the matter of pollution. Support from every one is critical, such as in
measures to improve emission from our vehicles. The traditional approach has been to let
improvements slowly trickle through. But there has been so much growth that it is
difficult to keep up with the problem. Hong Kongs population densities are extremely
high, so it cannot benchmark itself against other cities. A good quality of life here
demands that we become much more efficient than most other cities. And it is important to
get people involved and be willing to change.
- Over the next ten years the population is going to increase
tremendously. This adds much urgency in dealing with the present problems now. A much more
visionary and imaginative approach will be needed.
Innovation and Technology
The IT vision
- Besides technologists, we need also to pay attention to the
technicians, the people who keep things running. Commissioning of hi-tech equipment is
fine but maintenance is also very important if the overall performance of business and the
whole economy is not to be dragged down.
- Singapores manufacturing as well as Taiwans have been
drastically upgraded in the past ten years. But there has been no corresponding upgrading
of Hong Kongs manufacturing. So maybe it is too late for Hong Kong to follow
Singapore or Taiwans examples, although there may be market niches in high value
added, high-tech manufacturing.
- High value added manufacturing requires means more than just
saying innovation, technology, but translating that into economic terms and
measuring by outcome.
- High tech does not displace, but rather sustain and enhance, our
traditional service industries. The emphasis of our efforts in the short term
should be to stimulate our existing industries to be more innovative and accepting of
technology. The role of government should be to focus on dissemination of information and
hands-on training.
- The reality is that there is no chance of Hong Kong being an
innovation centre in a significant way. Hong Kong does not need to, nor is it able to,
because the business system, the education system and the culture all militate against it.
EDS and other government services
- The electronic service delivery can improve government services
and also act as an engine to pull the development of the rest of the private sector in the
use of electronic business. This can be facilitated through resolving issues such as
standards, the bilingual interface, and the payment methods. There will not be any
exclusivity to the ESD operator. The standards and the approaches developed for the
Government can be made available readily to the private sector, which can develop
competing infrastructure for the provision of electronic business.
- A big potential exists for ESD to be leveraged by the subvented
sector and SMEs to apply e-business. This process should be expedited.
- Data availability for SMEs is a problem, the geographical
information system developed by government being one example. Although the data is
available, it is not user-friendly and not useful without considerably more research and
study. The data provided should be of better quality and there should be better
coordinated among different data provider departments within government.
- The development of GIS in Hong Kong is shamefully backward.
Pricing for government information such as the GIS is too expensive. This discourages use
by the public. Although the pricing is based on the principle of cost recovery, government
should consider the data provision a form of service which will generate benefits to the
economy.
IT clustering
- IT vendors should translate technology into practical, usable,
affordable business solutions in a customer-centered manner. The commercial sector needs
to act as catalyst in expediting the usage and expanding the scope of IT application.
Enterprises in Hong Kong should encourage their suppliers, their business partners to get
in line with the technological change. Our collective strength should be integrated
through a combination of Government leadership, capabilities from the IT vendors, insights
and vision from our academic elite and linkage into our SMEs into clusters of
integrated industry-specific capabilities.
- Most multinational companies here are mainly operating and sales
departments, and not R&D. Industrial clusters may be a way forward, but the question
is who are the local companies willing to collaborate. Hong Kong SMEs are weak, partly
because of a lack of connectivity with large companies.
- Companies like IBM have, in other parts of the world, programmes
of education where they cooperate very closely with certain university departments. This
should be considered in Hong Kong.
Human resources for IT
- For Hong Kong to be a self-sustaining innovative centre would
require the availability of the right people to get the loop going. The people
required will need to have a combination of technological know-how, business sense,
understanding of the market and the product. An important aspect is to build a group of
talents who not only understand technology but also feel that they should develop
technology for local relevance. So it is important to make sure that the funding will go
into companies which will be doing things of local relevance, that the technology will be
resident to Hong Kong or the Mainland.
- Hong Kong business people do not understand technology, while
those in the universities do not have good business sense. One question is therefore how
to improve the sense of technology of the business people in Hong Kong. The engineering
schools in Hong Kong may provide some training for these people. As to the business sense
of the engineering professors, there is no incentive for these professors to improve it
with the present system of promotion and academic reference.
- We must have best teachers of IT at our schools and universities.
Authoring multi-media products for computer assisted learning and for broadcasting on the
Internet will be a particularly important skill.
- Graduates from tertiary institutions could form a type of
Technology Corp and work with Hong Kong companies to raise their comfort and
competence in the application and use of technology.
IT integration between Hong Kong and Mainland
- Hong Kong is uniquely placed because of bilingual capability and
the good connections with the Mainland which we can take advantage of in developing
applications, services and products. Hong Kong has a very appropriate role to play as an
information gateway to the Mainland in the area of our strength, the provision of content
especially in Chinese.
- Hong Kong should not be viewed as competing for R&D fundings
with China, but rather the relationship is complementary. Multinationals see China and
Hong Kong as one place, to compete with places like the ASEAN countries and India. The
research lab may be in China but the people who work there often come to Hong Kong,
whereas the overseas headquarter might not be so willing to invest in a lab in Hong Kong.
- Hong Kong companies can play a very important role in the process
of developing electronic commerce applications for China.
- Hong Kong should also take full advantage of the unlimited supply
of talents in China.
Role of Government and industry-support bodies
- With the help of Government and big corporations, applications can
be built and developed, to be tried out by government and large companies, before being
deployed in the commercial world. Hong Kong Government can play an active role to parallel
the existence of a defence industry in the Silicon Valley, by being the customer for
innovative firms.
- Government has to be more targeted than in the past. There are
different Government departments and bureaus involved but a champion across Government is
needed. The same applies to quangos who, without proper coordination, are duplicating
efforts.
- It is important for the Government to deploy resources not just
efficiently, but effectively to support the SMEs to use IT to restore and gain
competitiveness in this global manufacturing era.
- There should be more spending on technological infrastructure, as
opposed to physical infrastructure.
- Government should not interfere but it should speak out and
present the vision more vigorously, so as to generate the communitys understanding
and support, and also commitment.
- The Industry Department should be closed because it is irrelevant.
The resources should be transfered to the TDC where the action is.
- If the Government initiatives with respect to IT are to be
credible, they must first demonstrate that they themselves can fully exploit IT and at the
same time take the pain eliminating the many low-level paper pushing positions. The
proposal to allow the public to access all possible services provided by the Government
through the Internet should mean full completion of the transaction on the spot, not just
acceptance of requests electronically.
- It is doubtful that throwing money at the technology has any
prospect of turning Hong Kong into another Silicon Valley. If Hong Kong has any such
prospect, it will be as a result of its natural entrepreneurial talent, with lack of
public funds unlikely to present any real obstacle. The emphasis should not be to
influence the infrastructure for electronic commerce or the standards under which it will
operate, but rather to exploit these tools.
- SMEs and subvented organisations should not wait for the ESD
to be up and running before they can start making use of the Internet for their
businesses. They should make use of organisations like the TDC, HKPC and HKANA to help
them take advantage of the Internet and related technology.
- To translate the cluster concept into a business strategy, the
commercial sector needs to collaborate with industry and trade organisations, such as the
HKPC, HKTDC, HKGCC and HKANA.
- There is a need for publicity to promote among small and
medium-sized enterprises together with quangos like the Hong Kong Productivity Council and
the Hong Kong Trade Development Council.
Intellectual property
- Intellectual property protection is important if there is to be
innovation and technology. There are very strong efforts on the legal side but enforcement
still can be improved.
- It is important that academia and businesses would bear in mind
the complex legal environment before, during and after Research and Development. It would
be preferable if they consider establishing intellectual property units internally,
safeguarding their potential economic rights and liabilities.
Education and Internationalisation
Education reform
- Our present education system has room for improvement in the
development of the initiative and the independent thought which is so necessary if we are
to stimulate innovation. In doing this, we must not neglect the wishes of parents.
- There should be a very thorough review of our entire education
system, involving, besides the usual experts and officials, also ordinary parents and
front-line teachers.
- The career structure of our teaching profession should be
evaluated. It is not a very attractive profession to our elite graduates. Besides being
reasonably well paid, they should have good prospects such as becoming school principals,
Assistant Directors of Education and even Secretary for Education and Manpower.
- The quality of our locally produced school textbooks is very low.
There should be a mechanism to enable us to have high quality textbooks.
- Education should be turned upside down; it should be given back to
the parents, rather than the professors and the teachers.
- The world is getting more competitive. English is a must, both in
secondary education and university. A longer term aim is to follow the Europeans and
introduce four languages into the university.
- Tertiary education policy has produced too many degree graduates
but not enough technicians. UGC and VTC will have to get their act together to develop a
concerted policy on tertiary education in Hong Kong.
More overseas students for the
universities
- The percentage of university enrollment from outside of Hong Kong
is too low. This becomes an impediment to Hong Kong becoming a major cosmopolitan and
education centre. Having more people from overseas will open up the mind-set of our
students. This is also one way of enriching our curriculum in the training of human
resources for Hong Kong, and will become an important factor in making Hong Kong an
attractive base for multinationals.
- We could be doing more to develop Hong Kong as a regional centre
for education. There should be a market for wealthy Asians, Europeans or Americans to send
their children to secondary school or to university in Hong Kong. Although this may mean
extending the educational subsidy to foreign students, the long-term goodwill that would
accrue and the benefit to our own students of studying in a multinational community would
more than compensate.
- There would be enormous educational benefits and enormous PR
benefits to Hong Kong to draw in more overseas students, offering them scholarships. These
scholarships could be jointly funded between the government and the private sector.
- Government allows universities to admit up to four per cent of the
first-year, first degree places, with 82% tuition fee subsidised by the government. But
the there has not been that much enthusiasm on the part of universities to take that up.
- Funding for exchange programmes for undergrad students should be
increased. As for the postgraduate programme, the 33% quota on non-local students should
be removed. The overseas postgraduate students should be allowed to stay in Hong Kong if
after graduation they can find a job which is consistent with their qualifications.
- One of the problems is the cost of actually coming to Hong Kong;
not just the cost of the enrolment to the programme, but actually the living costs in Hong
Kong which is a huge barrier for Southeast Asia.
Competition in higher education
- The institutional arrangements of funding universities has become
an obstacle to opening them up to competition. Higher education should be made more
tradeable by making it more open to competition and with a consumer focus. Students should
not be required to take bundled courses.
- Institutions in Hong Kong are not doing more to export because
they do not see the need, because they have plenty of money and there is no need for the
academics to do extra work. Academic staff are rewarded for research and teaching but not
for education administration. Exporting education would involve a lot of time but with
little reward. This needs to be changed before Hong Kong can be in a good position to
export education programmes. The UGC should give recognition to the lecturers and teachers
who are involved in the actual running of the business.
- Academic salaries are too high compared with the US, Canada, and
Australia. We have to ask if we are entitled to such high salaries.
- The job market in the academic market is very fierce, with very
intense global competition, and Hong Kong has not always been successful in attracting the
top people despite the high salaries.
- Over 440 programmes are offered by overseas institutions in Hong
Kong, amounting to billions of dollars. This is not because our local universities are not
competitive on quality or price. They are not meeting the local demand because there has
not been the pressure on the universities to do so, to make their own money. There is a
great market locally and the institutions in Hong Kong should first satisfy part of the
demand from Hong Kong.
Making education tradeable
- The cost of developing a degree course is very substantial. A part
of that cost can be recouped from programmes exported out of Hong Kong. Open University
offers programmes and courses as well as consultancy and technical support to institutions
in mainland China. The savings eventually will be reflected in lower tuition fees for Hong
Kong students.
- In making education a commodity and exporting it, the products
being offered may not be at the market price but rather might be at a great discount
price, especially if the mainland were to be the market.
- In the mainland market the prices we could charge are relatively
low. But the number of students could be very big, especially through the mode of distance
learning.
- There is a big demand in mainland China for the service of the
academics from Hong Kong. Universities in China are especially interested in international
qualifications, which tend to be in English.
- There is a skills gap between educational services of high quality
and the need to market them. The services are there, the question is to sell them. But
academics are probably the wrong people to sell them.
- In the UK and Australia, most of the universities have their
private arm, University Inc.. That could be the path for the universities in
Hong Kong.
- Before the educational market can be enlarged to beyond the
domestic economy, we must first harness Web technology and achieve a productivity and
organisational change, in addition to the mindset change.
- Should Hong Kong take the lead in setting up an international open
university, through the examples of mergers and acquisitions in the private sector?
- Education could also make use of e-commerce. To do so, Hong Kong
universities need to change their mindset and become also a manager of a network of
electronic channels, linking knowledge providers to knowledge seekers; in other words,
they should become part of the value chain of knowledge generation.
- Digital education cannot replace totally the human dimension.
Human interaction such as group discussion is still important for stimulating ideas.
Secondary schools
- High schools could also be internationalised by opening some of
them to international students.
- Our secondary school sector is publicly funded and managed so
there will be an automatic difficulty with subsidising outsiders. The solution
has to lie in education becoming more private-sector, with a thriving, high quality
private education. Although some of that already occurs in the form of international
schools in Hong Kong, our publicly funded sector is regarded by most parents as not of
high quality, so the prospects of attracting outsiders is dubious.
- The international schools of Hong Kong are successful in
attracting also local children. Since these are privately funded, the government should
address the question of, what are the local schools not doing that these private
international ones are doing that are causing local parents to go to them?
Other issues
Relationship with the Mainland
- There remain many impediments to the provision of services to the
mainland, such as time and capacity restrictions on movement across the border of Shenzhen
and Zhuhai, customs restrictions on the flow of goods, licensing restrictions on
professional practice and the provision of financial services, etc. Hong Kong must bring
to bear its most skilled negotiating resources to attempt to speed the removal of these
barriers.
- Hong Kong should have a special relationship with Guangdong and
Southern China. Hong Kong should undertake a thorough study of Guangdongs five-year
plans and also long-term objective for the year 2010, so as to better appreciate
Guangdongs interests, and to generate bolder, much more innovative suggestions for
closer cooperation with Guangdong.
- Some visionary thinking for Hong Kong is needed on the
relationship with the hinterland. By 2015, a large proportion of Hong Kongs sandwich
classes could be living in Panyu, Shunde or Dongguan and be commuting in daily, given that
there would be good international schools, quality healthcare and a rapid transit system
through the Pearl River Delta. Hong Kong needs some proactive thinking in order to get to
that point.
- Working with the Mainland of China would require first a breaking
of ice. The businessmen have already led the way; the civil servants will have to do
likewise.
- China right now is going through a very important reform in their
retirement protection, moving from pay-as-you-go into the savings investment system. A lot
of this money can come to Hong Kong for investment and management. So the Government
should commission somebody to make a study of this issue.
- Hong Kongs entire fund management industry is trying to
persuade the mainland to use Hong Kong expertise. There is already quite a productive
dialogue and there is no need for government to get in the way.
- The government can take a lead to export its expertise to
Guangdong, to enable the latter to discharge their functions and deliver their services in
a standard up to Hongkongers expectations in terms of efficiency, fairness,
transparency and accountability, and in areas spanning across education, health care,
security, law enforcement, planning, housing, environmental protection, provision of
utilities. Government departments can identify their own transferable skills, package them
as service modules, and market and export them to a number of selected city governments
across the border in a proactive manner. These service programmes can further be
supplemented by physical integration of utilities and infrastructure across the border,
for instance, the integration of the Guangdong and Hong Kong power grid, the integration
and centralised management of the Dongjiang river water supply upgrade works, or the
supply of natural gas to the town gas system. Most, perhaps all, of these government
services may have to be provided free of charge in the form of foreign
assistance programmes. When designed with imagination and through productivity
gains, these are unlikely to pose any substantial financial burden on the SAR. What is
more, the sense of pride and sense of achievement arising from these programmes can be a
morale-booster for the civil service as a whole.
Government intervention
- The example of the Financial Secretarys Business and
Services Promotion Unit, as a ginger group to addresses red tape issues by
creating a framework for frank exchanges between the private sector and Government
department heads, could be extended. Anybody who has examples of over-regulation in Hong
Kong should bring them to BSPUs attention.
- The Administration generally should foster greater exchanges and
secondment of personnel with the private sector to enhance the civil sectors
knowledge of dealing with the practicalities of business and bottom line issues. Transfers
in greater numbers between the civil service and the private sector at not only the
highest but also the middle levels could enhance the Governments service
capabilities, particularly in speed to market and resolution of
bureaucratic and red tape issues.
- Todays regulatory regime is very much more intrusive than it
used to be. Even light regulation acts as an impediment to the small and medium-sized
enterprises that most economists now recognise as the real engines of wealth creation.
- A market-oriented economic policy implies a rather
higher level of intervention. Various government schemes to assist industry assume that
Government, or the people appointed by Government, will spend other peoples money
more wisely than the individuals or corporations will if left to themselves to spend their
own money. Arguably, Hong Kongs success in the past has been more a result following
Adam Smith and the beneficial effect of many small decisions taken on the basis of
self-interest than of judgments made by government on what areas of endeavour should be
subsidised.
Visionary thinking
- To raise the quality of life thus demands a change away from
traditional patterns of doing things, to completely new and innovative ways of doing
things. It is not just copying the rest of the world but setting new standards.
- IBM became competitive by being customer-centric, putting customer
first. There was a change of culture into a more results-based and customer oriented
approach.
- Government needs to look ahead, what we would be twenty years down
the road. People in business should also think in terms not only entirely of their
business, but rather what this community as a whole should be moving ahead.
- The culture in the Civil Service needs to be changed, from
regulating and governing, to serving the common good.
The Tripartite Forum
- There should be another similar forum next year.
- Many sensible policy proposals may turn out to be unpopular with
the grassroots public and with legislators. In order to improve communication with that
group, This forum should in future include legislators or political parties.
- We should not have to wait for another year before some of the
ideas can be put into action. One way is to create a task force to sit down together and
translate some of the suggestions into action, and hopefully some of them could be put
into the services promotionl programme.
- Control of the forum procedure should be tightened up next year,
including more stringent time control and stricter rules on mobile phones.
- The outcomes of the forum should be submitted to the
Administration more forcefully so as to create an impact on government policy.
- For the next Forum, the moderator and the panellists must all
agree on the topic to discuss, which should be established as early as possible and not be
changed. The topics should have more than just a catchy title phrase, some explanatory
notes would help to focus the discussions enormously. Participants from government should
be briefed to speak their minds rather than toe or defend the government line, and more
business people should be encouraged to attend.