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HKCSI's Comment on the Immigration Department's Proposal to Introduce a Travel Pass
December 1996

  1. We support the proposal. As an internationally-oriented service economy, Hong Kong has to be constantly alert to competition from the region. The proposal scheme, if implemented, will make it more convenient for frequent business travellers to Hong Kong. What is more important, however, is the underlying message that Hong Kong emphasises a commitment to service and "getting things done".
  2. In implementing the proposal, the allocation of the travel passes will have to be carefully controlled and monitored to ensure only bona fide persons make use of this facility.
  3. The Immigration Department will need to increase the number of "residents" counters to meet the additional load.
  4. There already exists considerable confusion as to the persons eligible to use the two types of "residents" counters, which leads to delays and misunderstanding. Introduction of the travel pass may exacerbate this problem and clearer direction is required for arriving passengers into the appropriate lines.
  5. Under the proposed procedure for immigration clearance, travel pass holders will be required to complete an arrival card. It would appear that any information contained in the arrival card will have been previously captured in the travel pass, other than information such as short-term address in Hong Kong. Given that the travel pass holders will have a proven track record from previous visits, it is not clear to us what purpose would be served by the completion of an arrival card.

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